Frequently Asked Questions

Q. How do I sell a wedding dress? 

A. Simply register or sign in, enter the required details and voila!

Q. How long will my ad run for?

A. As long as you wish. Please, remember to cancel your ad when your dress is sold, so it is not confusing other users.
 

Q. What happens when my dress is sold?

A. When your dress is sold you can cancel your listing from Your Account. This will cancel your lilsting and display the dress as ‘Sold’.

Q. How long does it take to sell my wedding dress?

A. Selling time differs and to a great extent is up to you too. Our goal is to provide both buyers and sellers with a convenient and fast way to buy and sell a dress but there are different factors that matter in a successful sale.

Q. What should I do to sell my wedding dress even faster?

A. Useful information on how to improve your chances can be found here: How to sell your wedding dress quickly

Q. What payment options do you recommend?

A. We recommend PayPal.com and Escrow.com
 

Q. How will people find my ad?

A. We are constantly engaged in comprehensive online and offline marketing campaigns, as well as state-of-the-art search engine optimization, in order to provide both sellers and buyers with the best possible exposure of our content.
 

Q. Who pays for the shipping costs?

A. Most of our customers choose the buyer to be paying for the shipping costs, but, of course this can be further negotiated since we put buyer and seller in direct contact.
 

Q. What is the difference between “Size on label” and “Street / regular size”?

A. “Size on label” is exactly that, the size on the label of the dress when it was first purchased from the store.

     “Street / regular size” refers to the mainstream sizing. But since almost all wedding dresses need altering, and most of the wedding dress designers’ sizes vary, we have classified our listings by the regular size of the bride that wore the dress.
 

Q. How do I know the right size when buying from overseas?

A. Please look at the size conversion table below:

Q. Can I list more than one dress?

A. Yes you can list as many as you wish.
 

Q.How much does it cost?

A. Take advantage of our unique pay-as-you-go scheme and pay as little as 99¢! To find out more read how payments work

Q. Is my credit card information secure?

A. All credit card or payment information is handled by PayPal and since they are a leading online payment solution provider your information is very well protected.
 

Q. How is my personal information handled?

A. Please, read our Privacy Policy.